How to get in touch

Our team is here to support you and to help you manage your loans and there are a number of ways for you to get in touch.

In writing:

Erudio Student Loans Ltd
PO Box 1055
GU15 9PA

By phone:

*(UK customers): 0333 003 7188
**(Overseas customers):(+44) 141 278 6114

By e-mail:

Erudio Student Loans Limited is registered in England and Wales with company number 8605918. Its registered office is c/o Wilmington Trust Sp Services (London) Limited, Third Floor, 1King’s Arms Yard, London EC2R 7AF. 

Your account is administered by Arrow Global Limited (“AGL”) for Erudio Student Loans Limited. AGL is part of the Arrow Global Group and is authorised and regulated by the Financial Conduct Authority for certain credit-related regulated activities.  AGL is registered on the Financial Services Register under registration number 718754.  AGL is registered in England and Wales with company number 05606545 and its registered office is at Belvedere, 12 Booth Street, Manchester M2 4AW.

*03 calls are charged at standard geographic rates and will be included in any call plans you may have on landlines or mobile phones.
** International calls may vary in cost. Please check with your network provider for further information.

General enquiries:
Monday to Friday - 8.30am to 6pm
Saturday - 9am to 1pm

Closed Sundays and public holidays.

Our Customer Portal

Login or register to our Customer Portal today, this will allow you to do the following online:

  • Make a repayment
  • Apply for deferment
  • View your balance
  • View your transactions
  • Update your contact details